Questions and Answers
Why should I choose AMP Fitness for personal training?
What is personal zone coaching?
How can I benefit from hiring a personal trainer?
What is the difference between doing a fitness program by myself and with a personal fitness trainer?
Do I get a free consultation?
What if I’m not seeing results, can I get my money back?
What type of credentials do your personal trainers hold?
What is your cancellation policy?
Will my sessions expire if I go on vacation, am temporarily sick or something else which will cause me to miss training?
Do you accept payment plans?
What’s a workout session like?
What if I can’t perform a certain exercise?
Will you yell at me? I’m scared!
What will I need for my workout sessions?
How do you use the collected information?
A: Our goal at AMP Fitness is to guide you with the knowledge, motivation, dedication, and desire you will need to transform your body while leading you toward a more productive and healthy lifestyle.
We offer the BEST customer services of any personal training fitness company out there. Not only do our personal training coaches provide you with the most effective personal training around, our supporting staff, is right there to help you every step of the way as well. From the very beginning of your fitness program to the very end we want to make sure you are satisfied and have the best experience. We are so confident you’ll benefit from our services that we have a 30 Day Money Back Guarantee!
A: AMP Fitness puts a spin on personal training and takes it to the next level. Zone coaching is our revolutionary method that focuses on a percentage of a person’s maximum heart rate during their exercise session. Welcome MyZone, a heart rate and calorie based monitoring system. This tool is the core of what zone coaching is about and is one of the keys to guaranteeing twice the results in half the time. This state-of-the-art system utilizes cardiac telemetry and combines it with online accountability and feedback. The data collected from MyZone enables our coaches to communicate with each client by rewarding effort, while providing guidance and motivation to help each individual achieve their fitness goals. The sessions can be performed either 1-on-1, or in groups with the expertise of a certified personal fitness trainer.
A: There are numerous ways you can benefit from utilizing a trainer. A personal trainer can help pinpoint the specific goals that are important to you. AMP Fitness trainers can make sure you reach these goals through a personalized fitness program. Therefore, you know what direction you are taking, instead of being uncertain and taking a risk with your results.
Here are some of the benefits you can expect when working with a fitness coach:
- Weight Loss
- Increased Endurance
- Increased Definition (toning)
- Improve Muscle Imbalances
- Increased Flexibility
- Decreased Risk of Injury
- Improved Coordination & Balance
- Increased Metabolism
- Increased Knowledge
- Build Larger Muscles (Bodybuilding)
- Improved Overall Health
- Increased Strength
- Decreased Body Fat
- Improved Posture
- Strengthen Lower Back
- Increased Bone Density
- Decreased Risk of Diseases
- Increased Cardiovascular-Endurance
- Get rid of Aches & Pains
- Nutritional Advice / Meal Planning
- Improved Motivational Habits
- Improved Confidence & Self-Esteem
- Improved Sleep
- Guaranteed Fitness and Results!
A: There is a HUGE difference between the two! Now, if you are a professional bodybuilder, fitness model, or gym rat this question does not apply to you. However, if you’re the average person looking to get in shape, let’s face it…it’s a lot of hard work. The two main factors that suffer when training alone are the following:
Motivation- A key ingredient to your fitness success is always staying motivated. When you aren’t motivated you usually do the bare minimum. You go through your exercise routine because you feel like you have to, not because you want to work hard or improve. You are not accountable with yourself. You feel as though that occasionally participating qualifies as good enough, even though you know you can accomplish more. Ultimately, the repercussions of your exercise routine become stagnant. Don’t make this mistake! A personal trainer will motivate you!
Guidance- This is very important when starting a Fitness program. When you do not have proper guidance you are taking a risk with your fitness results. For example, if one component of your exercise or nutritional regiment is incorrect, it can jeopardize ALL of your efforts. That means you are basically wasting your time. All of those hard hours in the gym will have been for, you guessed it… NOTHING! Hiring an accountant, lawyer or mechanic for professional services is no different than hiring a personal trainer for obtaining expert advice on fitness. Without fitness and health you have nothing. You owe it to yourself to seek professional guidance.
A: Absolutely! AMP Fitness wants you to feel completely comfortable that you’re making a wise investment with us, that’s why we ALWAYS offer a free complimentary session. We are here to help you…not to jam a sales pitch down your throat! There is no obligation, or long contracts you have to sign with us! If you want that, go to a health club.
Instead, we are a specialty personal training fitness company who is committed to helping you achieve the best results! Your free session with us entails your health history, fitness background, fitness assessment, exercise demonstrations, and any additional information that you request. Our trainers listen to your needs and will help create a personalized program that will help you get to where you want to be!
A: Yes, you can. If you followed the exercise and nutritional programs exactly the the way your Fitness coach designed them for you, and you still are not seeing results then AMP Fitness will refund your entire investment. We are however confident that this problem will not occur! We guarantee you will be happy with your progress!
If you need more reassurance, please feel free to read our Testimonials.
Please note that our money-back guarantee ONLY applies to our Premium package. So if you cancel or have to miss training for any reason, you are not eligible for a refund.
A: All trainers hold a college degree or a national accredited certification that signifies them at the top of their industry. We only hire the best!
A: A client must contact AMP Fitness within 24 hours of the session to be cancelled or rescheduled. If this action is avoided, a loss of the session will occur. There are unforeseen circumstances, but AMP Fitness has the right to grant or deny any sessions without prior notice.
Q: Will my sessions expire if I go on vacation, am temporarily sick or something else which will cause me to miss training?
A:You are only charged for the sessions you workout with your trainer. Unless it falls under the 24 hour cancellation policy.
In some cases though, if a client has remaining sessions with a trainer, fails to show up regularly and does not notify trainer if he/she would like to continue or finish, the sessions will eventually expire after 1 month.
A: We accept all major credit cards. All credit card transactions are processed through a secure online payment system to ensure your financial safety. Monthly payment will be made through EFT (Electronic Fund Transfer) on a recurring basis.
A: Here at AMP Fitness we take pride in what we do and care about our clients so each session we try to keep your interest and your curiosity levels high in anticipation for each workout.
A: We will instruct you how to perform a modified, lower-impact version of the exercise as an alternative. This will strengthen the targeted muscle group so that you will eventually be able to perform the original exercise.
A: We convince, not confront! We only yell motivating words, positive affirmations, and uplifting quotes. We aim to keep you focused on the task at hand. Abuse, harassment – we don’t go there, even if you want us to!
A: There are no special requirements for what to wear, but it should be something comfortable, non-restricting, and allows you to move freely, such as loose fitting t-shirts, sweats, shorts, or athletic style clothing. Athletic shoes are the proper footwear while exercising. Most importantly, be sure to bring a water bottle and a towel. Weightlifting gloves are optional.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
A: amp fitness personal training llc may collect and use Users personal information for the following purposes:
– To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
– To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
– To improve our Site
We may use feedback you provide to improve our products and services.
– To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
– To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
– To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.